Frequently Asked Questions

Q.1 What is AASOKA?

AASOKA is an integrated blended learning solution that aims to deliver a research-based customized curriculum for K-12 students. We have made our educational resources accessible and affordable for every child to empower schools across India. With strong roots in EdTech, educational assets, and academic research, we have established a significant presence in the field of education.

AASOKA, as a learning partner, helps transform schools into technology-enabled learning centers that deliver customized education.

Q.2 What advantages are there for my school to have AASOKA as a learning partner?

Q.3 How does AASOKA enhance students' academic performance?

AASOKA's well-structured curriculum outlines the learning objectives, outcomes, and topics to be covered in a course, providing students with a clear learning path.

The combination of online and in-person instruction in AASOKA's personalized approach to education gives students the flexibility to learn at their own pace. In addition, AI-enabled assessments help prepare students for competition, and they and their parents can review performance analysis to monitor progress.

Q.4 What are the ways in which AASOKA helps schools in becoming NEP compliant?

At AASOKA, we are more than just an education platform; we are a movement of passionate educators who are committed to transforming the education landscape in India.

We help schools embrace the changes brought about by NEP 2020 by providing access to teacher training programs, NEP 2020-aligned lesson plans that foster student engagement and motivation, ultimately creating a dynamic and innovative learning culture. We work closely with schools to help them become compliant with NEP standards.

Q.5 As a student, how can I get access to ALTS?

Please connect with your school administration for the same. Once a school partners with AASOKA, they will receive user IDs for each student, which will then be distributed to the students by the school itself. Each login ID will have a unique password.

Q.6 How can I download AASOKA app?

To download the app, go to the App Store/Google Play Store. Search for 'AASOKA Engage', select the app, and click on 'Install'. Once the installation is complete, log in with the ID and password provided by the school.

Q.7 What are the hardware/software requirements for my child?

The student will need a desktop/laptop/smart device with an active internet connection.

Q.8 How can I register/raise my complaint?

To register your complaint, you can use the user ticket option.

On the portal, locate the "User ticket" option on the left-hand side of the screen and click on it. Then, select the "Ticket" option to access the Raise Ticket screen. Click on the "Raise Ticket" to proceed.

In the description box, you can then add your complaint or query or upload any relevant document if needed. After completing all the required information, simply click on "Submit".

On AASOKA Engage app, go to the "Settings" option, select "Support Ticket," and click the plus icon "+" to raise/register your complaint.

Your user ticket has now been raised, and the issue you have reported will be resolved by the AASOKA support team.

Q.9 How can I provide my feedback?

You can share your feedback by raising a User ticket, as explained in Q.8. We value all types of feedback, including suggestions for improvement, feature requests, and general comments about your experience with our service.

Q.10 How do I contact AASOKA support team?

We have a dedicated team available to assist you with any queries or concerns you may have. You can reach out to us @ our toll-free number 1800 572 2233 during the working hours from 8:30 AM to 6 PM (Monday to Saturday). Alternatively, you can also send an email to info@aasoka.com with your details, and our team will get back to you as soon as possible.

Q.11 What are the minimum hardware requirement to run AASOKA offline content in schools/classroom?

  1. Windows (64 Bit)
  2. 4 GB RAM
  3. 300 GB Hardisk Storage
  4. i3 Processor
  1. 2GB RAM
  2. Android 8+
  3. Octacore Processor